Rubicon Bridge Ltd Privacy Policy

Rubicon Bridge Ltd (together we, us, our and other similar expressions) are committed to protecting your personal privacy.  This Privacy Notice explains how our organisation uses the personal data we collect from you when you use our website. Personal Data is your ‘personal information’ if it is about you as an identified or identifiable individual.  We encourage you to read this notice carefully so that you understand how we deal with that information.

Topics:

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Communications
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us

What data do we collect?
We may collect a variety of information about you. This includes, but is not limited to:

• Personal Information: Name, email address, and phone number

• Company Details: Company name, address, and industry.

• Interaction Data: Records of your interactions with us, including correspondence and feedback.

• Usage Data: Information about how you use our website and services, including IP address and device information.

We are committed to handling your data responsibly and in accordance with applicable privacy laws.

How do we collect your data?
We collect data from a range of sources to provide you with a personalized experience and improve our services. This includes information you provide directly, such as when you fill out forms or interact with our platform, as well as data collected from third-party sources, such as events, social media, market research, or publicly available information. By aggregating insights from these various channels, we can better understand your needs and preferences.

How will we use your data?
We collect data so we can enhance your experience with our services. Data maybe used for, but not limited to the following:

• Communicating with you about updates, promotions, and relevant information.
• Personalizing content and recommendations based on your preferences.
• Improving our products and services through analysis of usage patterns.
• Conducting research and analysis to better understand our customers and their needs.

When we process requests, we may send your data to, and use the resulting information from, credit reference agencies to prevent fraudulent purchases.

Rest assured, we prioritize your privacy and are committed to using your data responsibly.

How do we store your data?
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. 

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Communications
We may send you communications based on legitimate interests, which include providing you with information about our products, services, and offers that we believe may be relevant to you. These communications may include newsletters, updates, and promotional materials.

We strive to ensure that our communications are valuable and pertinent. You have the right to opt out of these communications at any time. If you wish to manage your preferences or unsubscribe, please follow the instructions provided in our emails or contact us directly.

What are your data protection rights?
Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:info@rubicon-bridge.com

Or Call us at: 01482 702726

Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how you use our website

What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:

• Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies
You can set your browser not to accept cookies. However, in a few cases, some of our website features may not function as a result.

Changes to our privacy policy
Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 14th October 2024

How to contact us
If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@rubicon-bridge.com

Call us: 01482 702726

Reporting a complaint

If you would like to report a complaint, please reach out to us directly. We are committed to addressing all concerns promptly and with integrity. Your feedback is important to us, and we appreciate the opportunity to resolve any issues.

Should you wish to report a complaint please contact us in the first instance at info@rubicon-bridge.com

If you feel that we have not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.